i think there's a lot to be done here, again, through the use of technology. it's one of the changes here. you have so much information. how do you get to that quickly so you can make the pieces of the puzzle come together quicker? >> thank you so much, michael balboni. we have joining us u.s. congressman ed marqmarkey from massachusetts. krystle campbell comes from medford, mass. >> well, that's -- that's basically the story here. it's not a story just about boston. it's a story about all of massachusetts. this is the one day where the whole state comes together. it is an event where everyone knows one of the runners or everyone knows someone who went to see the marathon. it brings the entire state together. and she is just a perfect example of someone who was an innocent victim in this whole story, and everyone in the state is empathizing with her, her family and everyone and every one of their families that has been affected by this tragedy. >> what do you make of being a boston red sox fan like everyone else up there? it comes to you, part of your baptism